Wellington IT announce investment in new Managed Service Offering
To meet changing customer expectations and regulatory requirements, Wellington IT are investing in delivering a new Managed Service Offering, due to be introduced in 2017.
This plan is designed to bring new growth opportunities to Credit Unions all over Ireland and the UK, giving them access to up-to-date IT services and technology. A range of issues related to cost, risk, and quality of service will be addressed. Wellington IT’s managed and cloud services offer a proactive approach to problem solving, implementing changes that make sure problems in your system are picked up as early as possible, and proactively managing your patches and updates.
Operating under a managed services contract means that Credit Unions can reduce the problems they face with backups, patches, and security, preventing typical day to day problems, which in turn reduces the risk of disruption to employee or member services. There will be regular reporting assigned to Credit Union personnel following a red, amber, green indicator model, ensuring that problems are solved proactively, supporting a robust, secure infrastructure while aligning your technology to your strategic plans.
Declan Colfer, Support & Implementation Manager of Wellington IT comments:
“Our new managed service offering takes a lot of the pressure from Credit Union’s IT systems. We are growing the Networks team by 50% and will continue to invest in new tools and processes. Our, proactive monitoring team can track issues and deal with small blips before they become real problems – meaning Credit Unions can get on with growing their memberships and loan books without worrying about or being held back by IT problems. We are piloting with a customer site early next year”
For more information about our new managed services offering, you can contact sales@well-it.com