Enniscorthy Credit Union successfully moved their software solution from an old legacy provider to Wellington IT, supporting its 26,000 members and managing assets of almost €145 million. The Credit Union are now able to provide a real alternative to traditional banking, offering member services such as mobile banking, current accounts and faster electronic payments.
Their CEO, Tony Ennis, explains how the migration process was handled.
“The engagement process from Wellington IT in preparation and project planning was positive and ensured a smooth migration. We found the Wellington IT staff to be knowledgeable and helpful in our transition and we were also pleased with how they interacted and worked with our staff so everybody felt part of a team.
After we went live, Wellington IT staff remained on site to assist and ensure that we were comfortable with the system. All the agreed timelines and promises were met and delivered by Wellington IT.
Since moving to Wellington IT we have been able to introduce new service offerings to our Members such as online payments and current accounts which has had a very positive affect on maintaining and increasing our membership.”
In the last 2 ½ years, Wellington IT have successfully completed 48 new installations of their financial software system and the team at Wellington IT have significant experience in replacing legacy systems at Credit Unions throughout Ireland.
Kevin Bradley, Managing Director for Wellington IT
"Choosing to move from their existing software supplier to another can be a big decision for a Credit Union. Change can often be viewed as a negative, but in our experience, a well-managed transition process, allied with a wider portfolio of products offered to Members and improved compliance reporting, provides a compelling reason to move providers. We focus on both the technical aspect and the people involved – if the tellers and other staff don’t buy into a new system, it can affect the day to day running of the business. Using our tried and tested process, we manage all aspects of the migration to ensure it’s a smooth process for all parties. We look forward to Enniscorthy "
For more information on how Wellington IT can help your Credit Union, get in touch today.