---
title: TechCentral interview: FinTech and Credit Unions
description: "Ian Glenn is a guest on the TechRadio podcast, where he speaks to TechCentral.ie editor Niall Kitson\nabout digital transformation in the Credit Union sector."
---

[Credit Union Insight and News](https://blog.well-it.com)

# [TechCentral interview: FinTech and Credit Unions](https://blog.well-it.com/fintech-and-creditunions)

 Written by [Emma Leahy](https://blog.well-it.com/author/emma-leahy) | Jan 26, 2022 10:13:38 AM

Digital Transformation has never been a hotter topic for the financial sector! Our CTO, Ian Glenn is a guest on the TechRadio podcast, where he speaks to TechCentral.ie editor Niall Kitson about digital transformation in the Credit Union sector.

In this interview, Ian discusses recent research carried out by Wellington IT which found that Credit Unions are recognised for being trustworthy and delivering exceptional customer service, but many people didn’t realise that they offer digital services both online and through the cuMobile app. You can view that research in our whitepaper [here.](https://www.well-it.com/whitepaper-irish-2021-instant-access) 

Ian mentions the increase in demand from members for digital services, especially among younger   
demographics. He says that there is now an expectation from customers for digital access due to the   
rise of fintechs in the Irish market.

Ian also notes the importance of accessibility and ease-of-use of the [cuMobile app](https://www.well-it.com/cumobile), and how   
biometric technology helps to make it more user-friendly and creates a better customer experience.   
He discusses how the app is being continuously improved and upgraded as technology evolves, and   
how Wellington IT is currently looking at rebranding the app.

Listen back to the podcast below at 14 minutes! 

[Tech Radio](https://soundcloud.com/techcentral-radio) · [Wellington IT's Ian Glenn on fintech and credit unions](https://soundcloud.com/techcentral-radio/us-airlines-create-a-5g-headache)

Can't access this? Click [here](https://soundcloud.com/techcentral-radio/us-airlines-create-a-5g-headache?utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing). 

[View full post](https://blog.well-it.com/fintech-and-creditunions)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Emma Leahy"
  },
  "dateModified" : "2022-01-26T10:13:38.354Z",
  "datePublished" : "2022-01-26T10:13:38Z",
  "headline" : "TechCentral interview: FinTech and Credit Unions",
  "image" : {
    "@type" : "ImageObject",
    "height" : 450,
    "url" : "https://f.hubspotusercontent40.net/hubfs/2419491/Ian%20Glenn.jpg",
    "width" : 800
  },
  "mainEntityOfPage" : "https://blog.well-it.com/fintech-and-creditunions",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Blog"
  }
}
```