With over 30 years’ experience in the Credit Union industry, Wellington IT has a deep understanding of the issues facing the sector. With increased compliance requirements from the Central Bank of Ireland, Transfers of Engagements (TOE) are a growing feature of our industry. 

George Cantwell, Chief Executive Officer of First South Credit Union Ltd in Cork has recently been through the TOE process, with Wellington IT replacing St Finbarr’s (south) Credit Union’s incumbent supplier. 

George said,

“One of the key challenges facing the team was the integration of the Oakwood System into our Wellington IT system.  Our initial engagement with the Wellington IT team was very productive in that we identified the key challenges that would have to be completed to ensure that we would meet our timelines.”

With a TOE project, planning is a key phase to ensure that Members are not affected during the data migration. Not only is this important for customer service, it’s also vital for First South’s regulatory requirements.

George continued,

“An agreed work programme was developed and Wellington IT’s project team, led by Adrian Garde, provided our own project team with invaluable assistance. The Data Migration Testing Plan was clear and concise and ensured that the Credit Union could be confident of safeguarding all of members’ information.  

The actual migration of data went very smoothly and all of our testing’s, post transfer, were correct. When we went live, the Wellington IT staff were available onsite to ensure that our staff members had a resource available to smooth any initial teething problems.

All in all, the engagement process was very positive and successful from start to finish.”

A TOE project can be complex, with legacy systems and data migration to consider and manage. Our experienced team at Wellington IT have completed 42 IT system transfers since 2009, with 31 of these completed in the last 2 years.  This has developed a robust process that works for our clients. As CEOs, you will have a number of other issues to deal with during a TOE, don’t let the management of software be one of them. 

For more information on how Wellington IT can help your Credit Union, get in touch with our team of experts today.